Damaged or Incorrect Product
Share the order number and photographs showing the issue and packaging. We will review the case and advise the appropriate next step.
ORDER SUPPORT
Returns, Damage & Corrections
Because personalized products are made for a specific customer, return eligibility depends on the issue. If something is wrong with your order, contact ClassyPik with the order number and clear photos.
Issue-Based SupportWrong item · print/engraving issue · transit damage · order correction
Personalization Errors
If the delivered personalization differs from the artwork/details approved for production, contact us with the order number and evidence so the production record can be checked.
Approved Artwork
Where an artwork mockup is approved before production, that approved revision becomes the production reference. Requested changes should be raised before approval whenever possible.
How to Request Help
Use WhatsApp or the contact page with your order number, issue description and photos. Do not send sensitive payment information in chat.